Try Before You Buy
We are excited to announce our collaboration with Try with Mirra.
It is very important to us that you can confidently find the perfect fit and style when shopping with us online.
Now, you can try our products before you buy, completely risk-free!
How Does it Work?
- Add to Cart: Use the Try Before You Buy button when adding items to your cart.
- Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
- Try at Home: Once your order arrives, you will have 3 days to try on the items.
- Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep.
Returns
If you need to return anything, please post your return to the following address:
FOHER CO
PO Box 551
CLIFTON BEACH, Queensland 4879
Australia
Return Guidelines:
- Returns must be posted within 3 days of completing the order.
FAQs
How does the authorisation process work?
- When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorise your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorisation simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
When will I be charged for my order?
- You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
How do complete my order?
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Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.